Terms of Service

Meridian plans, writes, launches and optimises marketing campaigns using a team of specialist AI agents covering strategy, copy, paid media, SEO, analytics and social. The scope of work for your account is set out in your order form.

Our lead strategist agent reviews agent output before it ships. On the Compound plan, a human strategist also reviews your account monthly.

Marketing results depend on factors outside our control, such as platform algorithms, market conditions and your product. Results shown on this website are from past accounts and are not a promise of future performance.

Our plans (Launch, Compound and Enterprise) are monthly retainers. Current prices are listed on our pricing section in US dollars. Your order form or invoice sets out the fees, billing dates and payment method that apply to you.

Unless your order form says otherwise, advertising spend on third-party platforms such as Meta, Google and LinkedIn is separate from our fees.

• Up to five founding clients receive the full Compound plan at $700/month for their first 90 days.
• At day 90 we publish a case study with the real results, only with your sign-off.
• If you continue after the pilot, your founding rate is kept for 12 months. You are not obliged to continue.
• Applying for a seat does not create a contract. A seat is confirmed when we both sign an order form.

• Give us accurate information about your business, products and goals.
• Make sure you have the rights to the brand assets, data and materials you share with us.
• Grant the access we need to your ad, analytics and email accounts, and keep those accounts in good standing.
• Approve claims about your products, especially in regulated industries such as health or finance.

Our work is produced with AI models. We review it before it ships, but AI output can contain errors. You remain responsible for final approval of content published under your brand.

Meridian records what each campaign teaches us as written learnings. On the Launch plan, learnings are anonymised and may inform our shared agency memory. On the Compound plan, your account's learning memory is private to you and exportable.

You can ask us to export or delete the learnings from your account. How we handle personal data is described in our Privacy Policy.

Once paid for, the campaign deliverables we create for you (copy, creative, landing pages and reports) belong to you. Meridian keeps ownership of its software, agents, prompts, methods and general know-how, including anonymised learnings on plans where they are shared.

Each of us will keep the other's non-public business information confidential and use it only to perform or receive the services, except where disclosure is required by law.

Plans renew monthly. Either party may cancel with the notice period stated in your order form. On cancellation we will hand over your deliverables and, on request, export or delete your account's learnings.

The services are provided with reasonable skill and care, but without any other warranty to the extent the law allows. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. Neither party is liable for indirect or consequential losses, such as lost profits.

These terms are governed by the laws of the jurisdiction stated in your order form.

We may update these terms. When we do, we change the date at the top of this page, and for active clients we give notice before material changes take effect.